Shipping

Our standard delivery to New Zealand takes 5–10 business days, after a 1–3 day processing period. You’ll receive a tracking code as soon as your order ships.

Yes! We offer free premium shipping within New Zealand, including insurance in case of loss, theft, or damage during transit.

Once your order ships, you’ll receive a tracking number via email.

Yes, your order may arrive in separate parcels depending on stock availability. You’ll receive tracking details for each shipment.

Returns

Yes, you can return your item(s) within 30 days of receiving your order. Items must be unused, in original condition, and in the original packaging.

You can exchange items by returning them through our return process and placing a new order for the desired item. To start the process, send us an email at:
support@zynkfashion.com.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will make sure to provide a suitable solution.
support@zynkfashion.com.

General questions

Yes – we carefully select our partners and packaging to reduce waste and support fair production.

Please check your spam or promotions folder. Still nothing? Email us at support@zynkfashion.com and we’ll help you out.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total.

Check our size guide on the product page to find the right fit for your body type. If you’re unsure, feel free to contact us for advice.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.